HIPAA Compliance & Patient Privacy
Last Updated: April 1, 2025
At Hope Chain Medical, your privacy and the protection of your health information are our top priorities. We strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) to ensure your personal and medical data remains confidential and secure.
1. What is HIPAA?
HIPAA is a U.S. federal law enacted in 1996 to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge. It also sets standards for the secure handling of electronic health data (ePHI).
2. What is Protected Health Information (PHI)?
PHI includes any information related to your health, treatment, or payment that can identify you — such as your name, medical history, contact info, test results, insurance details, and more.
3. Key HIPAA Rules We Follow
- Privacy Rule: Governs how we use and share your PHI. You have the right to access and control your health information.
- Security Rule: Requires administrative, physical, and technical safeguards to protect ePHI.
- Breach Notification Rule: Ensures timely notification to you and authorities in case of any PHI breach.
- Enforcement Rule: Outlines penalties for non-compliance with HIPAA.
4. Your Rights Under HIPAA
As a patient, you have the right to:
- Access your medical records
- Request corrections to your health data
- Limit how your information is shared
- Receive a list of disclosures
- File a complaint if you believe your rights are violated
5. How We Protect Your Data
Hope Chain Medical utilizes strong encryption, access controls, secure portals, and staff training to protect your data. All systems are monitored for compliance and security.
6. Third-Party Partners
We only work with partners and vendors who sign a Business Associate Agreement (BAA), ensuring they meet HIPAA compliance standards.
7. Questions or Concerns?
If you have any questions regarding our HIPAA practices, or you’d like to report a concern, please contact our Compliance Officer:
- Email: support@hopechain.org
- Phone: +254 700 000 000
8. File a Complaint
If you believe your HIPAA rights have been violated, you may contact us or file a complaint directly with the U.S. Department of Health and Human Services at: hhs.gov/hipaa